FREE DELIVERY ON EVERY ORDER
We offer FREE UK Mainland Delivery on All our handmade furniture orders Monday to Friday. Usually will be dispatched within 1 working day from receiving clear payment (Monday-Friday).
This is standard economy delivery service and can take up to 3-5 working days.
Every effort is made to dispatch goods as quickly as possible. However, due to the very high and time-consuming attention to detail in our handmade manufacturing process, and especially in times of high demand, for online out of stock orders, please allow up to 28 calendar days for delivery.
At Abywell we will always try and deliver using our own vehicles where possible.
However, if this is not possible you will receive your items either by an overnight courier service or a pallet delivery service, still free of charge.
If Saturday delivery is needed, then this can be arranged at an extra cost.
If you do require a delivery outside of the UK mainland or even overseas, then please contact us and we will be happy to supply a competitive quotation for this.
If an item arrives to you damaged, please sign for as ‘damaged’ with the delivery driver on receipt. Photographic evidence of the damage will be gratefully received and can lead to the replacement process being shortened. We ask that any damages are reported to firstname.lastname@example.org within 48 hours of delivery.
We are confident that you will love our furniture; however, if you are unhappy with product quality or in any other case we will accept a return for 14 calendar days from the date of purchase.
Simply return it to us in its original condition within 14 calendar days from date of purchase. We will issue a full refund for the price you paid for the item. More details in our Return Policy.